Cookie Policy

The Social Selling Company Limited
71-75 Shelton Street
London
WC2H 9JQ
United Kingdom
E: [email protected] W: https://socialselling.co.uk

Effective from: 15 October 2026

1. Introduction

This Cookie Policy explains how The Social Selling Company Limited ("We", "Us", "Our") uses cookies and similar technologies when you visit Our websites and use Silla.

It applies to all websites operated by Us, including: socialselling.co.uk, silla.co and their subdomains.

It explains what cookies are, which ones We use, why We use them, how long they last, and how you can control them. It should be read with Our Privacy Policy, which explains how We use personal information more generally.

2. What Are Cookies

Cookies are small text files stored on your device when you visit a website. They help websites work, remember your choices and provide information about how visitors use the site.

Some cookies last only for your visit. Others stay on your device for a set period or until you delete them. We also use similar technologies, such as identifiers stored in your browser, and in this policy We refer to all of them as cookies.

3. Your Choices

When you first visit one of Our pages, a banner lets you accept all cookies, reject all non-essential cookies, or choose by category. You can change your choice at any time using the "Cookie settings" button shown on the page.

We only set Analytics cookies if you accept Analytics, and Marketing cookies if you accept Marketing. If you reject them, or later withdraw consent, We stop using them and remove the ones We can.

If you do not accept Analytics, We still count visits to Our pages in aggregate, without cookies and without any identifier that can single you out or follow you between visits.

4. Cookies We Use

Essential cookies (always on)

These are needed for Our websites and services to work and cannot be switched off in Our banner. They do not track you for advertising.

• silla_consent – remembers your cookie choices so We do not ask you on every page. Lasts up to 12 months.
• Sign-in session cookies – keep you signed in to your Silla account securely. Last up to 30 days.
• Security cookies – used by Our security providers to protect forms and sign-in from automated abuse. Last for your session or a short period.

Analytics cookies (only if you accept Analytics)

These help Us understand how Our pages are used and which versions work best, so We can improve them.

• _SLP and _silla_uid – a random visitor identifier that lets Us recognise the same browser across visits and pages, so We can understand what people read and watch and follow up on requests they make. Last up to 1 year.
• _silla_ab_ followed by a page number – remembers which version of a page you were shown during a page test, so you see the same version each time. Lasts up to 30 days.
• _silla_pvk – used in Our client portals to measure visits to portal pages. [CONFIRM LIFETIME BEFORE PUBLISHING]

Marketing cookies (only if you accept Marketing)

These are used to measure and improve Our advertising and to run tools added to a page by Us or by the business that published it.

• _fbp and _fbc – set by Meta (Facebook and Instagram) only on pages where a Meta pixel has been added, and only after you accept Marketing. They help measure the results of advertising. Last up to 90 days.
• Scripts added to a page – tracking or embedded content added to a page by Us or by the business that published it is loaded only after you accept Marketing. Those scripts may set their own cookies, which are covered by the provider's own policy.

5. Pages Published by Silla Customers

Silla customers use Our platform to publish their own pages, forms, webinars and client portals. On those pages the customer is responsible for their own use of your information and for any extra tools they add. Our banner applies to the cookies set through Our platform on those pages, and a customer who adds their own scripts does so subject to the Marketing choice described above.

6. Third-Party Cookies

Some cookies are set by third parties whose services appear on Our pages, such as Meta advertising pixels (where used), embedded video, and security providers. They collect information according to their own privacy policies. We load advertising and embedded third-party tools only after you accept Marketing.

7. Managing Cookies in Your Browser

You can also control cookies through your browser settings, including blocking or deleting them. If you block essential cookies, parts of Our websites and your Silla account may not work.

Cookie settings in your browser apply to that browser only. If you use more than one browser or device, you will need to set your preferences on each.

8. Changes to This Policy

We may update this Cookie Policy from time to time to reflect changes to Our services or legal requirements. If We make a material change to the cookies We use, We will ask for your choice again.

The latest version will always be available at https://socialselling.co.uk/legal/cookies.

Last updated: 15 October 2026